Quality Assurance

At Orthopedic Services Inc., we lay highest emphasis on delivering quality. We realize that it is only quality that will keep you with us and help our business grow.
Apart from having a QA team that constantly monitors the quality we deliver, we have in place a process of minimizing the requirement for Quality Control. With constant training on the importance of quality, cost of quality and the cost of the lack of quality, combined with continuous measurement of individual and team level quality assurance delivery, we create a situation where quality becomes a habit and we are aware beforehand, of the pain points in the achievement of total client satisfaction.
Quality is no accident. It is an obsession that we pursue with mind, body and soul.

HIPAA Compliance
Standards, practices and processes are recommended by HIPAA to regulate service providers and stimulate best practices in the industry. We comply and beat the standards set by HIPAA at every level in our processing and delivery.

We understand that compliance is the stepping-stone for Quality Assurance and apply higher than required compliance standards to deliver the best to you.

These include:

1. Training and education in Quality Control and Management
2. Strict adherence to QA measures suggested by HIPAA
3. Having a self check system to ensure the QA department also undergoes continuous evaluation and testing of processes and standards
4. Applying security measures and Data Integrity Maintenance systems across all data transition points
5. Planning and test planning for maintenance of compliance standards
6. Top-Down and Bottom-Up flow of responsibility and authority in terms of compliance and QA.